This week has been crazy! Not only did Wednesday start the beginning of classes but because our secretary at work quit (without 2 weeks notice) I've been working extra hours (and NOT doing what I was hired to do). This has led me to a life lesson...
LIFE LESSON:
NEVER take it out on the person answering the phone.
There are many reasons for this, namely being a nice person, but others include:
1. I cannot remember the last time I saw a place where the person who answered the phone was the person IN CHARGE. They are almost always relaying information.
2. This may be true, but being nice and to the point can get you somewhere... People will go the extra mile when they can.
3. It's also true that although YOU think your situation is SPECIAL... it likely isn't.
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